CL
Cornelius L
1 reviews | Active since Apr 2020
09 Jun 2025, 13:40
Bonitas don't care CEO and bankruptcy
Last year I did a few reviews regards to my experience this year all I can say is stay away from this medical fund if you don't want to bankrupt your family things just go from bad to worse weeks on end no medication fighting for medication doctors authorization false hope and a CEO that does apparently not care about members and their complaints he will rather block your emails then help you so that is a very nice gesture you showed your worth MR CEO
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
09 Jun 2025, 14:08Hello Cornelius L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply09 Jun 2025, 14:08
Official
Hello Cornelius L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
CL
Cornelius L's updateReviewer Update
09 Jun 2025, 14:14The only thing he did now is play the wrong card to block a members emails and show exactly he does not care now I Tanja will give his email to every person who I see complaints about Bonitas he will have to block half of SA or renew his email o and we will visit him on linkdn
CL
Cornelius L's update09 Jun 2025, 14:14
Reviewer Update
The only thing he did now is play the wrong card to block a members emails and show exactly he does not care now I Tanja will give his email to every person who I see complaints about Bonitas he will have to block half of SA or renew his email o and we will visit him on linkdn
Bonitas Medical Fund's replyOfficial
09 Jun 2025, 14:34Hello Cornelius L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Your complaint has been escalated to our Boncap department for urgent investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Your complaint has been escalated to our Boncap department for urgent investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply09 Jun 2025, 14:34
Official
Hello Cornelius L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Your complaint has been escalated to our Boncap department for urgent investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Your complaint has been escalated to our Boncap department for urgent investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
10 Jun 2025, 16:12Hello Cornelius L
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply10 Jun 2025, 16:12
Official
Hello Cornelius L
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team