Bonitas donas they please to save a few rands

I recently amalgamated with Bonitas from Nedgroup medical aid and from the beginning Bonitas is the worst medical aid and poor service.Nedgroup approved my chronic medication,Cozar was approved by Nedgroup.During January I received a letter from Bonitas and they changed all my meds without even consulting my doctor who is a specialist,eventhough his letter stated no medication to be changed without his permission.But bonitas took it upon themselves to change my meds ,I called in and queried this the consultant at Binitas promised to change all meds back to what they were.Today I visited the pharmacy to collect my chronic meds for the month,I was told Bonitas did not approve my meds Cozar I had to pay cash for it,so does Bonitas not want me to take my meds as prescribed by my Cardiologist that Nedgroup paid almost 20k for me to consult last year...and my health must detriate...I called in the call center informed the consultant the reason for my call was put on hold for 13 minutes and then call cut,no call back...worst service ever,will definitely be taking up with my Hr didn't want to join this pathetic useless company!Please don't join Bonitas,big mistake.