Bonitas doesn't care

Item: Bonitas Medical Fund
Rating: 1
Author: petrus S

Bonitas doesn't care, you have to die before getting help from them and their vendors, worst medical aid!!

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

31 Oct 2024, 12:16

Hello Petrus S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply31 Oct 2024, 12:16

Official

Hello Petrus S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's replyOfficial

05 Nov 2024, 12:37

Hello Petrus S

Thank you for submitting a comment to us through hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas team

Bonitas Medical Fund's reply05 Nov 2024, 12:37