BONITAS DOESN'T CARE ABOUT IT'S CUSTOMERS

WARNING WARNING WARNING: STAY AWAY FROM BONITAS. DO NOT JOIN. I can't wait for October to come so that I can leave Bonitas and join a medical aid that ACTUALLY PROVIDES SERVICE. BONITAS YOU HAVE FAILED YOUR CUSTOMERS AND THERE IS NO GOING BACK. IT IS VERY CLEAR THAT BONITAS DOES NOT CARE. How could you appoint such an *********** administrator like Momentum??? You truly deserve what is coming to you in October 2026. I suspect a mass exodus of customers from Bonitas, including myself, my wife and my child. You can kiss our money goodbye. Just like we had to kiss your services goodbye. THIS IS MY 11TH REVIEW. BONITAS HAS STILL NOT PAID OUT MY TWO CLAIMS. ONE HAS BEEN REJECTED WITHOUT ANY EXPLANATION OR REJECTIION CODES OR INFO ON WHAT IS NEEDED FOR IT TO BE PAID. THE OTHER ONE SAYS IT HAS BEEN PAID TO THE PROVIDER, BUT THE PROVIDER SAYS IT HASN'T (AS NO MEDICAL AID HAS THEIR BANKING DETAILS) AND IT WAS SUPPOSED TO BE PAID TO ME AS I ALREADY PAID THE PROVIDER. YET NO RESPONSE ON THIS! I AM STILL WAITING FOR MY TAX REPORT BREAKDOWN (NOT THE TAX CERTIFICATE WHICH I ALREADY HAVE). it's been months and no resolution. BONITAS IS PATHETIC!!