Bonitas does not help people

Bonitas is the worst kind of medical aid. My mother who is 68 years old and has been on this medical aid for most of her life. She fell ill last year and was rushed to hospital. She stayed there for 2 days. They refused to pay the hospital bill. They sent her around on a goose chase to get the required information and everything will be sorted. Which she did. Yet again they are requesting the same information that she has already sent 3 times.

The hospital is now sending her to court for an R11000 bill. That Bonitas said they would pay but now are refusing to pay it and are instead restarting the process that she has already done last year requesting information she has ALREADY SENT.

I warn anybody who wants to go there, you will regret it as myself and my mother are right now.

It has the highest premiums in the country and yet they can't even do what they promised to do... which is to HELP YOU.