Bonitas does not care about their customers.
Bonitas does not care about their customers. They make mistakes and do a double debit order. If you query it they say they will refund you in 5 to 7 work days. It's been 7 days I phoned them back and no one has processed the query. Now I have to wait a nother 7 days. Come on bonitas. If a customer is a day late with a payment you are quick to stop their fund. It's unexeptable bonitas. In this covid times every cent counts. Why do we have to struggle to get our money back.
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Bonitas Medical Fund's replyOfficial
21 Jul 2020, 14:23Hello Pieter E,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply21 Jul 2020, 14:23
Official
Hello Pieter E,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team