LM
Lilly M
1 reviews | Active since Jun 2020
01 Jun 2020, 02:34
Bonitas DO NOT PAY CLIENT CLAIMS. THEY DONT REFUND PERIOD
Bonitas have advised me that they will make payment direct into my acoount since 1 May to date I have not received those funds. The allow doctors like Dr Coleman to say they are on BonCap only to disappoint their clients on when payment is supposed to be released. Dr Colemans receptionist will advise you she accepts BonCap option and yet the office is not suppose to tell you that. If you were my true medical aid since 2015, you wouldnt allow such doctors on your List on any OPTION
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Bonitas Medical Fund's replyOfficial
01 Jun 2020, 08:14Hello Lilly M,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply01 Jun 2020, 08:14
Official
Hello Lilly M,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team