AV
Abdul V

1 reviews | Active since Jul 2011

15 Apr 2026, 10:19

bonitas disgusting service.

I have been having I terrible time dealing with the boncap department. I have made complaint after complaint to the call center department escalating. No one gets back regarding the complaints.

I have sent an email complaint. It has been 3 weeks and no response. my complaints as well as claims need to be dealt with. I have sent through a termination request.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Apr 2026, 10:58
Official
Hello Abdul

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.  
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.  
Kind Regards
 
Bonitas Team 
AV
Abdul V's update24 Apr 2026, 16:29
Reviewer Update
I am still waiting for this matter to be resolved.
Lebogang Lemekoana is the last person to contact me stating they will get back to me. This was 3 days ago