DH
Debbie H

1 reviews | Active since Aug 2009

15 Dec 2015, 09:32

BONITAS DENIS UNREACHABLE - THUS UNABLE TO HELP

I contacted Bonitas earlier today regarding a DENTAL CARE CLAIM - I was given the number ***to phone - I contacted the number - THE NUMBER IS OUT OF ORDER - I AGAIN contacted Bonitas and enquired as to how I will now obtain assistance from the DENTAL DIVISION - Uhhh, let me test the line..... Uhhhh, yes, the line is out of order (?) Is that not what I reported? Uhhhh, no, nothing we can do - Uhhhhh, give your number and we will try to get them to contact you - UHM, I THINK NOT! They NEVER return your call - Most of my e-mails give a notification that they have been DELETED WITHOUT BEING READ - So they cant take your call and dont read you e-mails...... THEY SUCK! DO NOT EVER EVER EVER EVER JOIN BONITAS, IT IS ALWAYS A STRUGGLE TO GET HOLD OF SOMEONE OR TO GET SOMEONE TO AT LEAST READ YOUR E-MAIL!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Dec 2015, 11:08
Official
Hello DebbieH,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team