JM
Joseph M
1 reviews | Active since Aug 2019
21 Jan 2026, 14:39
Bonitas Denis Dental
For the last two years Bonitas paid for my son to have his dental, done in a day clinic, and there was no problem. This year they increase the premium but have several excuses why it can be done. Disibility plays no role in Bonitas.
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Replies (3)
Bonitas Medical Fund's replyOfficial
21 Jan 2026, 14:55 Hello Joseph M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS for further investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS for further investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Jan 2026, 14:55
Official
Hello Joseph M
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS for further investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS for further investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
JM
Joseph M's updateReviewer Update
22 Jan 2026, 11:45Have been contacted today, by Denis/Bonitas Medical aid. Explained that Dewald has Down syndrome and can't have normal anesthetic, as explained the previous two years. Bonitas still deny day clinic. What you think as having an disable child of Bonitas?
JM
Joseph M's update22 Jan 2026, 11:45
Reviewer Update
Have been contacted today, by Denis/Bonitas Medical aid. Explained that Dewald has Down syndrome and can't have normal anesthetic, as explained the previous two years. Bonitas still deny day clinic. What you think as having an disable child of Bonitas?
Bonitas Medical Fund's replyOfficial
23 Jan 2026, 10:01Hello Joseph M Thank you for reaching out to us via hellopeter. Following the recent communication from DENIS, we can confirm that your concern has been addressed and that the team is currently awaiting your response to proceed further. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply23 Jan 2026, 10:01
Official
Hello Joseph M Thank you for reaching out to us via hellopeter. Following the recent communication from DENIS, we can confirm that your concern has been addressed and that the team is currently awaiting your response to proceed further. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team