Bonitas delays so as to not pay stale claims

<p>In follow on to my previous hellopeter complaint, bontitas paid for two theray sessions fro my daughter and not for the other two claiming that my claim was stale. This despite the fact that the the****** submitted her calim in November last year. One calim was fully paid and the other claim was rejected. She repeatedly followed up and was never paid. In the end I paid her and calimed. This means that the first time the claim was logged, it was not stale, but Bonitas gave us a run around until it became stale and they then had reason not to pay. I am convinced that you can track this on your system but just cant be bothered. I need Bonitas to refund me in full for the rest of the sessions not paid for.</p>