Bonitas - ********* and *********!

Telephonic promises that my claims will be paid only to have either none of them or a small % of my claims actually paid back to me. I am then asked to provide a reference number for the call so that it can be searched for and listened to.

Firstly, a reference number has never been provided to me. Secondly, why can the call not be searched for using my cellphone number like it was the first time? Now all of a sudden you are unable to? Once again, Bonitas highlights how ********* they are. I then get an email saying I owe them money?!? For what exactly, since I basically paid every claim myself??

To top it off, Bonitas does nothing about the complaints despite a generic and thoughtless response. Hope someone atleast reads this and changes their mind about joining. I strongly suggest you do!