"Bonitas debits what they want and doesn't give a ****"

<p>Last year after submitting all supporting documents that indicate that I am unemployed and a single mother, Bonitas sent me an email stating that my medical aid payments will increase by ~R302. I should just make it clear that I was paying R541 for both my son and I, so R302 was a lot, but it was still affordable. Suddenly in January Bonitas debited R1240 off my account and decided that this was how much I ought to pay every month. How after I was initially told that it would increase by R302?</p> <p>When I went to dispute the issue, I was told by Samantha Padayachee to find another medical aid. Zero compassion, zero help.</p> <p>On top of all this, Bonitas hasn't paid for my son's casualty on the 20th of March and a sonar done on the 22nd of August 2016. GP visits despite covering these things last year, this year GP visit is not covered. Such a horrible medical aid, such horrible people working there.</p>