Bonitas ******** debit orders

Bonitas along with their third party support deal in ********* behavior. I have just had my account debited for a medical aid that I do not have. I was contacted and offered a medical aid, the information taken (which I thought was because the deal was concluded) only to be informed at the end of the sales call that Bonitas still needs to review my application and let me know whether or not I am approved. I was then asked for more information on my health by Bonitas and asked to fill in a form and return to the if I was interested in the product. I decided that I wasn't interested as I had received a different offer that was cheaper and with a shorter waiting period. I was then contacted by representatives from Hippo to conclude on the agreement to which I informed them that I am no longer interested. Not once did they say anything about an agreement already in place or that I'd need to contact Bonitas for whatever reason. I never authenticated this arrangement as there was no reason for me to do so but today they go into my account with no authority and deduct close to 3k.