DM
Debbie M
1 reviews | Active since Mar 2022
08 Apr 2022, 16:20
Bonitas conplaint
Client service is shocking. I put in a complaint on the 12th March and Lee the Principal Officer hasn't even bothered to reply to me. It has been escalated. Does anybody have the CEO of Bonitas Medical Aid. Nedbank retiree transfer when Nedbank closed the medical aid fund.
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Bonitas Medical Fund's replyOfficial
12 Apr 2022, 09:59Hello Debbie M,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Bonitas Medical Fund's reply12 Apr 2022, 09:59
Official
Hello Debbie M,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team