ND
Natasha D
1 reviews | Active since Nov 2022
17 Jan 2026, 05:48
Bonitas complaint no customer service
On Wendnesday i rwceived an emaul from Bonitas state that Boncap network hospitals are changing. I went and checked and a shock that there is no Hospital on the South coast witch i can use. None. I phoned them and what do they say o sorry thats is. Its weeks that i struggle with Bonitas no customer care.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
17 Jan 2026, 06:59Hello Natasha D Thank you for notifying us of your complaint. We’re truly sorry to hear about this and appreciate you bringing it to our attention so we can resolve it. Our office hours are Monday to Friday, 08:00 – 16:00, and we are closed on weekends and public holidays. Your enquiry will be attended to during office hours. Kind regards,
The Bonitas Team
The Bonitas Team
Bonitas Medical Fund's reply17 Jan 2026, 06:59
Official
Hello Natasha D Thank you for notifying us of your complaint. We’re truly sorry to hear about this and appreciate you bringing it to our attention so we can resolve it. Our office hours are Monday to Friday, 08:00 – 16:00, and we are closed on weekends and public holidays. Your enquiry will be attended to during office hours. Kind regards,
The Bonitas Team
The Bonitas Team