TS
Tanya-Lee Stewart
1 reviews | Active since Sept 2020
13 Jul 2022, 10:45
Bonitas Claims - Terrible
I am so disappointed in Bonitas at the moment. I have been struggling with a claim since FEBRUARY. A while ago, they let me know they will pay the amount because it was in-hospital...Today I hear that they STILL haven't paid. I have been on their WA line waiting for assistance for over an hour now. To say I am livid would be an understatement!!!
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Bonitas Medical Fund's replyOfficial
13 Jul 2022, 10:53Hello Tanya-lee S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Jul 2022, 10:53
Official
Hello Tanya-lee S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team