KP
King P

1 reviews | Active since Oct 2021

11 May 2022, 15:38

Bonitas Claims

Let me start by saying i’ve been a member for over 10 years - never have i recieved poor service from the Bonitas as i have since the birth of my 1st born

1stly no Peadetrician will take bonitas - you pay cash 2ndly claims are not processed accordingly, on all occassion i have had to send the claim more than once because they simply ignore your emails On the more recent occassion my claim was rejected being labelled a duplicate when in actual fact the last claim was in January and the recent claim is for May 2022, on both occassions my son presented with different sickness by the way

Extremely disappointed and without fail i will be joining another med aid fund

I am livid

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 May 2022, 16:19
Official
Hello King P

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
 Kind Regards

Bonitas Team