dB
delwin B
1 reviews | Active since Dec 2018
15 Apr 2026, 12:00
Bonitas claim process impossible !!!!
Bonitis quickly decline your claims, expecting the most ridiculous list of details , which most are actually on the invoice and others which make no sense to me, but offer ZERO help in the process !!! maybe trying to assist would be helpful rather than close the claim and hoe they never have to pay me back. not suprising most doctors refuse to put claims to Bonitas, and make it the members probelm, easier to move medical aids !!
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Apr 2026, 13:07Hello delwin B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Bonitas Medical Fund's reply15 Apr 2026, 13:07
Official
Hello delwin B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
dB
delwin B's updateReviewer Update
15 Apr 2026, 13:12why try help only ??? , all you did was cancel my claim the first time - i'm your member - you should have all my details ? or am i just another number in the system ?
dB
delwin B's update15 Apr 2026, 13:12
Reviewer Update
why try help only ??? , all you did was cancel my claim the first time - i'm your member - you should have all my details ? or am i just another number in the system ?
Bonitas Medical Fund's replyOfficial
16 Apr 2026, 09:20Hello delwin B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Bonitas Medical Fund's reply16 Apr 2026, 09:20
Official
Hello delwin B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team