TD
Tabo D
1 reviews | Active since Dec 2017
18 Dec 2021, 01:36
Bonitas cares not!!!
My wife and I have been getting medication delivered to us by Pharmacy Direct Centurion...and I must say upfront: I have never seen a company that cares not about the people it is supposed to serve; however that is not my issue today. My issue is about this lukewarm approach exhibited by Bonitas in dealing with issues raised by us about the lack of care and dismal service we continue to receive from one of their service provider, ie. Pharmacy Direct. When is Bonitas going to review their relationship with this inept service provider? A company that cares for its members would have gone through the reviews that are listed on Hello Peterlong time ago and took some decisions.
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Replies (2)
Bonitas Medical Fund's replyOfficial
20 Dec 2021, 08:09Hello Tabo D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum). We will then investigate and assist you with a resolution. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum). We will then investigate and assist you with a resolution. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply20 Dec 2021, 08:09
Official
Hello Tabo D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum). We will then investigate and assist you with a resolution. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum). We will then investigate and assist you with a resolution. Kind Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
20 Dec 2021, 12:59Hello Tabo D We are busy investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
The Bonitas Team
Bonitas Medical Fund's reply20 Dec 2021, 12:59
Official
Hello Tabo D We are busy investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
The Bonitas Team