JA
Justin A
1 reviews | Active since Jul 2014
16 Sept 2025, 17:13
Bonitas cannot pay a claim properly like they said they would.
I was admitted in hospital for a procedure in March - written confirmation received from Medscheme/Bonitas confirming that my hospital account will be settled in full. It is now the 16/09/2025 and guess what! The account is still not paid in full. Despite me sending the correspondence received from the HBM department.
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Bonitas Medical Fund's replyOfficial
16 Sept 2025, 22:14Hello Justin A Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Sept 2025, 22:14
Official
Hello Justin A Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team