LJ
Lenteli J

1 reviews | Active since Nov 2017

16 Sept 2022, 12:25

Bonitas - Breaking the law

It is clear that Bonitas has NO REGARD for the law or its members.

I have a chronic disease on the PMB list and Bonitas still refuses to pay for the medication I need. The Regulations of the Medical Schemes Act 131 of 1998 states that that all medical aids must pay, in full, all costs related to the diagnosis, treatment and care of all PMB conditions and that it applies to ALL medical plans. Whilst Bonitas is breaking the law, I am without the medication that I need. The longer I wait for the medication I need, the more damage this disease will cause to my joints.

My disease has left me depressed and on temporary disability.

We have written to the Medical Council and lodged a complaint as you are breaking the law!!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Sept 2022, 12:37
Official
Hello Lenteli J

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas