TL
Tanja L

1 reviews | Active since Dec 2022

26 Aug 2025, 18:00

Bonitas Boncap no humanity no service

What a disgrace my husband is walking with heavy pain after an injury since April 2025 I have to fight you hair tooth and bone for every single thing from treatment to medication you send him to your back and neck pain program only to cause more damage when I take him back to the original neurologist I have to fight tooth and bone for authorization now again the test he needs so urgently I have to fight to get authorization Bonitas Boncap has no humanity for their members !!!!!!!!! He must go for these tests tomorrow the 27th of August I have to run up and down call your offices after a R100.00 worth of airtime still no assistance !! Dont you have any shame how do you people sleep at night ???????????????????

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply27 Aug 2025, 08:48
Official
Hello Tanja L

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Aug 2025, 16:03
Official
Hello Tanja L
 
Thank you for submitting a comment to us through hellopeter.
 
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas team
TL
Tanja L's update03 Sept 2025, 11:42
Reviewer Update
Nothing was resolved you are a so called registered NPO steel from the poor to give to the rich you dont care for your members