AO
ANENE O
1 reviews | Active since Feb 2012
02 Jul 2024, 09:08
BONITAS BONCAP JOKE
I have since joining the Boncap option 3 years ago not had as much as a call with regards to cover and termination of cover on Boncap option, which I legally still qualify for.
It's shocking that they recently emailed me my TAX CERTIFICATE for end of financial year.
This is a JOKE - not being covered for medical aid has left met with huge financial distress!
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
02 Jul 2024, 09:22Hello Anene O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Jul 2024, 09:22
Official
Hello Anene O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Jul 2024, 09:24 Hello Anene O
We have escalated the matter to Finance department and we will keep you updated during the cause of the day. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
We have escalated the matter to Finance department and we will keep you updated during the cause of the day. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Bonitas Medical Fund's reply03 Jul 2024, 09:24
Official
Hello Anene O
We have escalated the matter to Finance department and we will keep you updated during the cause of the day. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
We have escalated the matter to Finance department and we will keep you updated during the cause of the day. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas