Bonitas Boncap

It is absolutely unacceptable that for the third consecutive month, you have failed to process my debit order on the agreed-upon date of the 25th. I signed a legal agreement authorizing a debit order, yet every month I am forced to make manual payments and incur unnecessary bank charges due to your ongoing “debit order issues.” Let me be clear: your internal problems are not my problem as a paying client. This level of incompetence and unprofessionalism is beyond frustrating.This is pathetic service. NOT EVEN A CALL OR EMAIL NOT NOTIFY YOU CLIENTS OF THE DEBIT ORDER ISSUE SO WE CAN PREPARE AHEAD, I have to call in to tell you my debit didn’t go throu I demand an immediate and permanent fix to this issue. Either honor the debit order agreement without fail from this month forward, or prepare to reimburse me for the manual banking costs I’ve had to cover due to your negligence. Sort it out—enough is enough