TR
Tshanduko R
1 reviews | Active since Dec 2018
19 Feb 2024, 14:01
Bonitas Boncap
This medical aid is a **** last year 27 August i was admitted on an emergency I couldn’t eat no drink anything it was always coming back and head diarrhoea as well lost a lot of fluids went to a hospital not in my network(mediclinic Potchefstroom) because it’s the only hospital with er around i was then transferred to my network hospital where i was hospitalised for about 5 days and the medical aid rejected to pay for er admission also for hospitalisation and their reason was my condition is not covered now i have to have a medical aid and die because my condition is not covered
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Replies (1)Bonitas Medical Fund's replyOfficial
19 Feb 2024, 14:57Hello Tshanduko changes R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply19 Feb 2024, 14:57
Official
Hello Tshanduko changes R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
