AB
Andre B
1 reviews | Active since Aug 2018
05 Jun 2019, 16:44
BONITAS BONCAP
Absolutely the most unprofessional, rude and *********** medical aid company there is. After numerous amounts attemps to get my debit order going they never registered it. Now my membership got terminated, paid the outstanding amount WITHIN 30days,they DID NOT reactive it after the amount was paid, did not tell me anything, gave me the wrong email address where I must send the proof of payment. Did NOT inform me what is going on. Continued to pay my normal fee for 2 months. Followed up on them regarding my membership and still it is terminated.
ABSOLUTELY THE MOST BULLS@*T, THIEVING medical aid company!
**HIGHLY NOT RECOMMENDED**
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
06 Jun 2019, 11:56Hello andre-basson1,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
Bonitas Medical Fund's reply06 Jun 2019, 11:56
Official
Hello andre-basson1,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
19 Jun 2019, 08:37Hello andre-basson1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply19 Jun 2019, 08:37
Official
Hello andre-basson1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team