1 reviews | Active since Feb 2017

05 Feb 2025, 11:37

BONITAS BON****

THE ABSOLUTE WORST MEDICAL AID I HAVE EVER BEEN ON. YOU DON'T RESPOND TO QUERIES.

MYSELF AND MY BROKER HAVE BEEN TRYING TO GET A REFUND AND ALMOST 3 MONTHS LATER, AFTER RESENDING DOCUMENTS BECAUSE OF THIS AND THAT, STILL GET TOLD THE CLAIM WILL NOT BE PAID BECAUSE OF THIS AND THAT.

I WANT TO JUMP THROUGH THE ROOF I'M ABSOLUTELY FUMING.

YOUR MEDICAL AID IS ABSOLUTELY HORRIBLE!

I JUST CAN'T DEAL I ABSOLUTELY CANNOT!

A WARNING TO ALL, DO NOT, I REPEAT, DO NOT JOIN BONITAS AS THEY ARE ABSOLUTE ****** AND JUST PLAIN HORRIBLE!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Feb 2025, 11:59
Official
 Hello Talita Van Der Westhuizen 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team