SR
Seppie R

1 reviews | Active since Sept 2020

14 Feb 2021, 11:12

Bonitas

Still no solution after my previous complain .I cannot speak to someone higher up.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Feb 2021, 07:38
Official
Hello Seppie R,
  
 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
 We are currently investigating this matter. 
 
 We appreciate your patience while we are resolving this query for you. Regards,
 
 Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Feb 2021, 14:30
Official
Hello Seppie,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and we will await the doctors response.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team