Bonitas bad service.

Item: Bonitas Medical Fund
Rating: 1
Author: Robert L

Poor service. I requested an authorisation ( via e-mail) to go to a specialist 5 days ago, followed up by e-mail after 3 and a half days, got a status report saying nothing and still no responce from Bonitas.

Helpful (0)

Replies (1)

Bonitas Medical Fund's replyOfficial

19 Jan 2024, 13:13

Hello Robert

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply19 Jan 2024, 13:13

Official

Hello Robert

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team