dS
dipuo S
1 reviews | Active since Aug 2018
24 Mar 2026, 14:47
Bonitas BAD SERVICE!
Bonitas has bad service and I regret moving from Discovery to them. I dont understand how a claim with a Doctor's invoice can take so long.
Now I am being told that I must send ICD code.
I paid cash for consultation and send them an invoice to reimburse me using the invoice I got and I am being told to send ICD Code.
Honestly this is bad service.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
24 Mar 2026, 15:00Hello dipuo S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out to us.
To assist you further, kindly provide your membership number or the ID number of the principal member via private message. This will help us investigate your enquiry while ensuring that your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply24 Mar 2026, 15:00
Official
Hello dipuo S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out to us.
To assist you further, kindly provide your membership number or the ID number of the principal member via private message. This will help us investigate your enquiry while ensuring that your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
24 Mar 2026, 15:30Hello dipuo S
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply24 Mar 2026, 15:30
Official
Hello dipuo S
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team