kS
kristen S
1 reviews | Active since Apr 2015
11 Aug 2022, 17:27
Bonitas bad service.
I am so unhappy with this medical aid I paid this medical aid for 8 months and I used it for one go visit. And now again for a secound go visit they have not paid my claims and said they not willing to pay unless I complete an online wellness assessment which was completed when I took the medical out then they want to blame the broker. this is the worst service ever and out of 8 months paying this medical I only have two claims now resulting in 800 now why am I even paying this medical aid. I want my money back..
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Bonitas Medical Fund's replyOfficial
11 Aug 2022, 21:36Hello Kristen lee S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply11 Aug 2022, 21:36
Official
Hello Kristen lee S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team