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Ayanda N
1 reviews | Active since Oct 2021
12 Oct 2021, 12:13
Bonitas Bad Customer Services
I tried to contact Bonitas about an enquiry that I have. I stayed online for a very long time with no answer.
I decided to go their whatsapp line. It is asking the same things several times and it says they are incorect. the same. It is asking for medical aid number and it says it is incorrect. I am 100% sure it is correct.
is this whatsapp nonsence something that is automated? I think I must divorce Bonitas now. I have been getting nad services.
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Replies (2)
Bonitas Medical Fund's replyOfficial
12 Oct 2021, 13:04Hello Ayanda N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply12 Oct 2021, 13:04
Official
Hello Ayanda N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
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Ayanda N's updateReviewer Update
03 Nov 2021, 07:46When am I going to get my treatement. They only thing that you know is this ******* of saying sorry. Always Nyoori Nyoori. I am tired your ******* and Pharmacy direct
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Ayanda N's update03 Nov 2021, 07:46
Reviewer Update
When am I going to get my treatement. They only thing that you know is this ******* of saying sorry. Always Nyoori Nyoori. I am tired your ******* and Pharmacy direct