YB
Yvonne B

1 reviews | Active since Oct 2013

03 Aug 2018, 09:34

Bonitas babyline just a ****

I am now 29 weeks pregnant and already have hospital authorisation. Bonitas did say they offer baby bags for expected mothers once you 24 weeks & have your authorisation you can constact them & register. on 12 of July after i received authorisation i phoned their baby line a rude lady who said she was a sister there told me am too early i must phone when am near to giving birth. Today i phone baby line with no success on ********** 121, i then phone general help line & they forwarded me to babyline still the phone rang till it got dropped. Bonitas please say if you lie to your client about offering them certain things and yet here I am I have not received anything you **** to me about.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Aug 2018, 15:45
Official

Hello siseve13,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply10 Aug 2018, 13:29
Official

Hello siseve13,

Thank you for submitting your details to us through Hello Peter.

Our representative has been in touch with you.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has

Kind regards,

Bonitas Team