HC
Henry C

1 reviews | Active since Nov 2013

22 Mar 2018, 15:27

Bonitas BabyLine baby bag service - Excellent resolution of complaint

I wrote a complaint on HelloPeter regarding Bonitas BabyLine and a problem with registering for our Bonitas baby bag. The response to my complaint and their resolution thereof deserves 5-stars for outstanding complaint resolution. Thank you for resolving the issue so quickly and making sure we received our baby bag 3 days after the complaint was made.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Mar 2018, 20:33
Official

Hello hj****eran,


Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Regards,

Bonitas Team