1 reviews | Active since Sept 2017
"Bonitas baby bag
i called twice to make a booking for a baby bag, the first time i called the lady was in a noisy place and sounds like he was not interested in my story and couldnt wait to get rid of me, i asked her for a ref no she said they dont give the Ref no. The 2nd time i called i was given a ref no and was told the courier company would call still today have not heard anything from anyone not even an sms notification to show if this is being process. i wish to understand why you say we get baby bags yet getting them is a struggle. kindly assist.
Hi LisaNorms,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hi LisaNorms,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hi LisaNorms,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hi LisaNorms,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hi LisaNorms,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Thanks and regards,
Bonitas Team
Hi LisaNorms,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Thanks and regards,
Bonitas Team