EH
Elton H

1 reviews | Active since Jul 2011

07 Sept 2017, 12:20

Bonitas at it again

Following on previous reviews this is probably the worst company in South Africa since Telkom have made an improvement.

I was suppose to have received a payout for a claim of R718.20 in middle August. This didnt happen. I queried it and they said "sorry they need bank details, copy of ID and proof of my banking details". Like if I would give them someone elses bank account. They dont let you know at all. Only after you inquire why they haven't. Probably trying to score another buck or 2 as I got to know the company the last year through claim rejections etc.

After receiving all the documents they requested I got an sms that said it will be paid on the 24th August. And guess what? It didnt happen! Then I received an email that it will be paid the 30th August. Again they did not pay! After that an email saying payment will be made 31 August. Still no payment was made! After that another sms saying payment will be made early September. Again no payment.

Today is the 7th of September. And still no payment was made by this circus. And to cap it all received another sms this morning saying payment will be made the 13th of September. Now one of 2 things will happen. Either again non payment. Or Bonitas will come up with another reason or excuse to buy some more time and drag out payment even more. If this was an individual they would have been blacklisted.

Think twice before joining this pathetic company.

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Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Sept 2017, 15:14
Official

Hello hafbo,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

EH
Elton H's update13 Sept 2017, 16:34
Reviewer Update
Exactly what I have predicted! Today I get an email from Bonitas, payment will now be done on the 17th of September. Please people think twice before joining Bonitas!
EH
Elton H's update18 Sept 2017, 11:47
Reviewer Update
And again! Now it is the 21st of September! Useless company!