Bonitas are rogues
Worst medical aid. For the year 2022 i have not been to hospital. Now i am admitted into hospital i was advised by my medical aid that a R1600 co payment must be made for the hospital stay. I didnt fight that. Doctors then told me i need to have a Facet Blockage. I was then told by the hospital that this procedure is not covered. Now i must know ive paid R7000 or more a month for the year. No one has been admitted. My last 2 visits 2 a IN NETWORK doctor i had to pay cash for and now my hospital visit has a co payment. Bonitas you are ripping people off!!!! I will be moving over to discovery medical aid.
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Bonitas Medical Fund's replyOfficial
21 Dec 2022, 23:34Hello Lynn-raè M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Dec 2022, 23:34
Official
Hello Lynn-raè M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
28 Dec 2022, 17:16Hello Lynn-raè M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply28 Dec 2022, 17:16
Official
Hello Lynn-raè M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team