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samjooste S
1 reviews | Active since May 2017
12 Feb 2022, 09:58
Bonitas App
Emailed Bonitas 3 times asking how to activate the Wellness Booster Benefit. Was told by 3 different people that the wellness assessment could be done at a clicks/dischem OR ONLINE ON YOUR BONITAS APP. I cannot find an online assessment on the Bonitas App to complete. Where do I find the link to complete the online wellness assessment on the app? Email me only. Do not phone.
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Replies (4)sS
samjooste S's updateReviewer Update
14 Feb 2022, 16:05Once again I got an answer via email from a Bonitas consultant telling me to do the online assessment, but there is no online assessment!!!
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samjooste S's update14 Feb 2022, 16:05
Reviewer Update
Once again I got an answer via email from a Bonitas consultant telling me to do the online assessment, but there is no online assessment!!!
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samjooste S's updateReviewer Update
15 Feb 2022, 13:01I am still waiting!!!!
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samjooste S's update15 Feb 2022, 13:01
Reviewer Update
I am still waiting!!!!
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samjooste S's updateReviewer Update
17 Feb 2022, 10:35STILL WAITING!!!!!!!!!!!!
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samjooste S's update17 Feb 2022, 10:35
Reviewer Update
STILL WAITING!!!!!!!!!!!!
Bonitas Medical Fund's replyOfficial
17 Feb 2022, 13:22Hello Charl G
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and we will await your reply.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Feb 2022, 13:22
Official
Hello Charl G
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and we will await your reply.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team