jS
joseph S
1 reviews | Active since Feb 2022
14 Oct 2022, 17:17
Bonitas app
Hi there i am annoyed me and my mom are both on bonitas but we cannot go on the app everytime i log in with my details my mom's details are on the app what am i to do my member number is *** and my mom's is *** i need to do my screening on the app to get my benefit booster released what am i to do HELP PLEASE
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
16 Oct 2022, 20:56Hello Joseph S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply16 Oct 2022, 20:56
Official
Hello Joseph S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
17 Oct 2022, 07:51Hello Kathleen K
Thank you for notifying us of your complaint. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply17 Oct 2022, 07:51
Official
Hello Kathleen K
Thank you for notifying us of your complaint. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
27 Oct 2022, 09:51Hello Joseph S
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with your mother and email communication with our representative sent to you, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with your mother and email communication with our representative sent to you, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply27 Oct 2022, 09:51
Official
Hello Joseph S
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with your mother and email communication with our representative sent to you, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with your mother and email communication with our representative sent to you, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team