1 reviews | Active since Aug 2017
Bonitas and Pharmacy direct study away from them
Yet again pathetic service from Pharmacy direct and bonitas,I am so glad that my medical aid will be canceled end of thus year so looking forward to not dealing with pharmacy direct and Bonitas2 of the worst companies ever to deal with.So yet again I am waiting for my chronic meds to be delivered to me,I called in to change my address as well with bonitas and the agent refused to update this with pharmacy direct as well,then I call pharmacy direct their agent is more worried that her system shows postal code as Salt rock eventhought I gave her the name of the estate where I live and told her I am reading the postal code from my levy statement received from the estate so this is the postal code but in any event the courier company will know the eststste as it is very big and very well known,she then transfers me to speak to a manager and cuts the call,I call bonitas and put on hold for 10 mins then put through to pharmacy direct and I go over the same thing again,please don't join Bonitas you will regret it!if I don't get my meds I will take legal action against bonitas and their useless counterpart pharmacy direct.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
