AL
Arthur L
1 reviews | Active since May 2020
13 Jun 2025, 13:41
Bonitas and Marara failure
Since Bonitas moved to Marara Pharmacy - deliveries and communication have dwindled to near zero - Marara and Bonitas need to rethink their relationship as this will be the reason for looking for another medical aid - the delivery of chronic medicine is a continual cost to us in the form of frustration and calls all at our cost - will Bonitas refund our expenses just to get what is due as a medical customer -
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Bonitas Medical Fund's replyOfficial
13 Jun 2025, 14:02Hello Arthur L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply13 Jun 2025, 14:02
Official
Hello Arthur L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team