DS
Deleen S
1 reviews | Active since Nov 2020
06 Jul 2025, 08:39
Bonitas and Mara pharmacy
Bonitas changed from pharmacy direct to Mara pharmacy. Mara pharmacy does not give feedback and it does not help to send Ntsikelelo from Bonitas an email because she does not answer or respond to any Emails. And Mara pharmacy did not delivered the full script that is chronic medication.
So Mara pharmacy is not concerned for people's health, because as far as I know,if you are on high blood pressure tablets, you must drink it every day
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
07 Jul 2025, 09:14 Hello Deleen S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply07 Jul 2025, 09:14
Official
Hello Deleen S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
07 Jul 2025, 10:10Hello Deleen S
Thank you for submitting the details to us through Hello Peter.
We have escalated your complaint to Marara Pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We have escalated your complaint to Marara Pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply07 Jul 2025, 10:10
Official
Hello Deleen S
Thank you for submitting the details to us through Hello Peter.
We have escalated your complaint to Marara Pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We have escalated your complaint to Marara Pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
07 Jul 2025, 17:00Hello Deleen S
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with Marara Pharmacy, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with Marara Pharmacy, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply07 Jul 2025, 17:00
Official
Hello Deleen S
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with Marara Pharmacy, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with Marara Pharmacy, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team