UH
Ursula H

1 reviews | Active since Dec 2024

18 Dec 2024, 11:02

Bonitas *********** Administration

Sadly this year Bonitas has not lived up to its advertising ideals. Their administration is absolutely shocking since moving to a new administrator. The number of hours my 80yr old Dad had spent on the phone trying to get service providers paid and then to wake up this morning to say his membership has been terminated with no reason. BONITAS are your trying to give my Dad a heart attack!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Dec 2024, 11:11
Official
Hello Ursula H

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team