SR
Susan R
1 reviews | Active since Dec 2015
08 Sept 2020, 14:55
BONITAS
BONITAS resolved the enquiry a few minutes after loading the complaint to yourselves. Thank you, I just hope that the debit order collection for October is for the correct amount; ie main member and 1 adult dependent ONLY. Was impressed that they called so quickly after complaining.
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Bonitas Medical Fund's replyOfficial
09 Sept 2020, 06:15Hello Susan,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Bonitas Medical Fund's reply09 Sept 2020, 06:15
Official
Hello Susan,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team