FA
Feroza A
1 reviews | Active since Oct 2021
15 Oct 2021, 16:26
Bonitas
I have joined bonitas in August...I had no help o even wen I tryd to contact them nothing...as per when I signed up...i was told if i am unhappy within 3mnths money back guarantee...I'm still not getting help after canceling my scheme...I got no help at any given time...till now...they unable to help...I never was able to use my medical aid...over 10yrs I was with discovery...regret leaving n changing medical aid...I'm sure goin back to discovery....angry frustrated disappointed
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Oct 2021, 16:49Hello Feroza A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply15 Oct 2021, 16:49
Official
Hello Feroza A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
FA
Feroza A's updateReviewer Update
15 Oct 2021, 20:19***
You guys can email me...will give urll details
You guys can email me...will give urll details
FA
Feroza A's update15 Oct 2021, 20:19
Reviewer Update
***
You guys can email me...will give urll details
You guys can email me...will give urll details
Bonitas Medical Fund's replyOfficial
28 Oct 2021, 07:49Hello Feroza A Thank you for submitting a comment to us through Hellopeter. Please note we have not received the required details from you. Your query will be attended to once we receive the required details. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards Bonitas Team
Bonitas Medical Fund's reply28 Oct 2021, 07:49
Official
Hello Feroza A Thank you for submitting a comment to us through Hellopeter. Please note we have not received the required details from you. Your query will be attended to once we receive the required details. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards Bonitas Team