1 reviews | Active since Jul 2024
Bonitas 3 month exclusion *PMB not cover (EMERGENCY SITUATION)
Dear Bonitas,
I am writing to express my deep disappointment and frustration with the service provided to my sister, who is currently suffering from acute pancreatitis with possible organ failure at RK Khan Hospital. She is a 26-year-old mother of three and is in critical condition.
For the past 48 hours, we have done everything in our power to get the three-month waiting period lifted, including offering a four-year upfront payment for her plan. Despite our efforts, we have received no valid feedback or assistance from Bonitas regarding this matter.
Given the severity of my sister's condition, I urge you to reconsider your stance and lift the waiting period immediately. Her life is on the line, and timely medical intervention is crucial. We hope for a prompt and compassionate response to this urgent matter.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
