SS
Shivani S
1 reviews | Active since Jul 2019
24 Jul 2019, 15:33
Bonitas
My Dad is on Boncap, needs an urgent transfer from Newcastle to JHB for treatment and Bonitas refuses to authorize this. My Dad's life is at risk and their explanation is unacceptable.
They take forever to answer calls. This is an emergency with no compassion from them.
Disgusting.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
24 Jul 2019, 16:26Hello Shivani Singh,
Thank you for submitting your details to us through Hello Peter.
As per our telephonic conversation your query has been forwarded to the relevant department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team`
Thank you for submitting your details to us through Hello Peter.
As per our telephonic conversation your query has been forwarded to the relevant department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team`
Best regards,
Bonitas Medical Fund's reply24 Jul 2019, 16:26
Official
Hello Shivani Singh,
Thank you for submitting your details to us through Hello Peter.
As per our telephonic conversation your query has been forwarded to the relevant department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team`
Thank you for submitting your details to us through Hello Peter.
As per our telephonic conversation your query has been forwarded to the relevant department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team`
Best regards,
Bonitas Medical Fund's replyOfficial
30 Jul 2019, 09:54Hello Shivani Singh,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply30 Jul 2019, 09:54
Official
Hello Shivani Singh,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,