CS
Cecile S

1 reviews | Active since Mar 2018

15 Mar 2018, 12:10

Bonitas

After my complaint yesterday I was asked to send a private mail with my details which I have done. No response yet. Bad service just continues.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Mar 2018, 16:30
Official

Hello C0001,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply20 Mar 2018, 16:46
Official

Hello C0001,

Thank you for submitting a comment to us through Hello Peter.

We confirm that a detailed email has been sent to you and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team