1 reviews | Active since Sept 2017
Bonital not willing to help me
The past two days i received sms confirming that my medical aid will pay the providers Dr Nkuna and Dischem Northgate and i did not consult with the two providers and i did not even go to them and i called to ask that this should be reversed I have sent several emails and make calls and i was given *** q7yfg6 by consultant Tebogo who promised that this will be done and i will get a message on my phone to show that the reverse has been done, and this morning i received an email from Thabo Maluleka who said that this cannot be done, so it means every ***** that will happen on our medical aid that we know nothing of should just be ignored, these service providers are ****** and it is my medical aid responsibility to stop that if i tell them not to pay. this is wrong
140219Q80J6B - RE: Claim Acknowledgement - ********** 2375 [MI ********** 88] - ********** 2375 [MI ********** 65]
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We have contacted you and could not reach you.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We have contacted you and could not reach you.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team